• Ensuring that you have a professional, highly trained and effective Leadership team is one of today’s main components for success.
• We offer a wide range of tailored Management and Leadership training programs, industry specific and built using best methodologies and practices

 

• Areas of Leadership & Management Training & Development
  • Communication skills
  • Time & stress management
  • Management skills
  • Advanced Management skills
  • Coaching skills
  • Dynamic presentation skills
  • Emotional intelligence
  • Performance Management
  • Conducting effective appraisals

 

 Courses & Outlines:

 

• Communication skills

Program objectives: By the end of this course you will be able to:

• What is the Communication Process?
• Learn different ways to communicate effectively.
• Factors influencing communication.
• What are the barriers to communication?
• Uncover the different learning habits
• Gaining commitments.
• Ho to do effective team presentations.
• What is my communication style?
• How to communicate effectively in meetings
• To develop an action plan to communicate effectively

Audience Group: applicable to all groups and levels in an organization  

• Time & stress management

Program objectives: By the end of this course you will be able to:

• To determine how time is currently used
• To review the different segments of time and how they can be influenced
• To learn how to make effective use of available time
• To learn time management principles
• To evaluate techniques and strategies for time management
• To develop an action plan to effectively use the available time

Audience Group: applicable to all groups and levels in an organization    

• Management skills

Program objectives: By the end of this course you will be able to:

• Learn the basics of management
• How to perform effectively through your teams
• How to train and develop your team effectively
• Looking at different problem solving & decision making techniques
• Learn techniques to Manage time effectively

Audience Group: Team Leaders, Supervisors, First Line Managers    

• Advanced Management skills

Program objectives: By the end of this course you will be able to:

• Learn different organizational structures and different levels in management
• Look at challenges managers face in an increasingly competitive environment.
• Practice advanced managerial skills needed for management positions.
• Learn conflict resolution based on a win-win approach.
• Develop an action plan to Introduce and manage change leading to continuous improvement.

Audience Group: Second Line Managers, Senior Managers, Heads of, Directors    

• Coaching skills

Program objectives: By the end of this course you will be able to:

• Understand coaching, counselling and mentoring and describe the differences between these crucial people management skills.
• Learn how to Coach and counsel an employee effectively using the coaching and counselling processes.
• Use coaching and counselling to help subordinates meet or exceed their objectives.
• Define mentoring, the main steps and requirements required, and how it can be used to improve employee competence level.
• Looking into the past of leaders and how they coached

Audience Group: applicable to all line managers with direct reports     

• Dynamic presentation skills

Program objectives: By the end of this course you will be able to:

• Learn what are the best practices, techniques and skills necessary to design dynamic presentations.
• How to build and structure effective presentations.
• Practice how to be a confident public speaker
• Learn what makes a great presenter great? And how to be one?
• Deliver a winning outstanding presentation and interact with the audience.

Audience Group: applicable to all employees who want to give an effective presentation to a group.    

• Emotional intelligence

Program objectives: By the end of this course you will be able to:

• Describe the benefits and challenges of applying emotional intelligence
• How to provide tools for assessing individual strengths and opportunities for improvements
• Learn to understand the core skills needed for emotional intelligence
• How to present model strategies and examples for using emotional intelligence
• Develop an action plan for implementing emotional intelligence behaviors daily

Audience Group: applicable to all employees who need to improve their effectiveness at both the personal and interpersonal levels.    

• Performance management

Program objectives: By the end of this course you will be able to:

• Explain the performance management – definitions
• Develop tangible measures of performance.
• Explain what SMART objectives are and how to create them
• Explain the performance management cycle and how to manage it.
• Develop an action plan to complete the performance management cycle including end of year reviews, using competencies and the various rewards programs.

Audience Group: applicable to Line managers and supervisors who are held accountable for the performance of the organization and its employees    

• Conducting effective appraisals

Program objectives: By the end of this course you will be able to:

• Understand the performance management process and how to deploy it to lead a successful performance appraisal process
• Understand how to set SMART goals and how to communicate them clearly
• Understand the best strategies to lead an effective appraisal session
• Learn how to be a coach not a judge
• Understand the Dos & Don’ts in the appraisal process
• Develop an action plan to maintain outstanding performance and to conduct an effective appraisal session

Audience Group: applicable to all employees in the organization with